Four steps from the login screen to your game lobby

  1. 1

    Enter the number you signed up with

    Type the 11-digit mobile number in the first field, beginning with 01. If you picked a username at signup, that goes in the same box. Leave out spaces and dashes so the field holds digits only.

  2. 2

    Fill the password, then look at it

    Type the password and tap the eye button to read it in plain text. One capitalised first letter or a trailing space from autocomplete explains most failed attempts on a phone keyboard.

  3. 3

    Decide about Remember me

    On a handset only you use, tick Remember me so the session stays open and the next visit skips the password. On a family phone, a shop PC or a café machine, leave the box clear and log out at the end.

  4. 4

    Press Log In and you are in

    The button opens your account with balance, live bonuses and open bets on one screen. If it spins without moving, the connection is usually the cause, so switch network and try once more.

Sign-in routes compared: phone number, username and the app

Three doors, one account. Every route below reaches the same balance, so use whatever suits the device in your hand and switch whenever you like.

Route Where it works What you need Worth knowing
Phone number Browser on phone or desktop The 11-digit number from registration plus your password The default route and the busiest one. The number has to stay active for codes and password resets.
Username Browser on phone or desktop The username you chose at signup, plus your password Handy after a SIM change. The first login field accepts either the number or the username.
Android app The 11qqq app Same details, Android 7.0 or newer, version 3.0.3 A 36 MB free install that keeps play inside the app instead of a browser tab.

Switching route moves no money and costs no bonus. The account stays the same one, and a password change applies to all three ways in.

Keeping your 11qqq account locked down

The account holds your balance, so the login deserves a little care. These five habits cover the cases we see most often: shared handsets, café computers and messages that claim to come from support.

  • Use a password built for this account only Reusing a social media or email password turns one leak into two. Keep this one separate, and change it after you have signed in from a device you do not own.
  • Never pass a login code to anyone Live chat and the help centre will not ask for the code that reaches your phone. Anyone who does is after the account, whatever department or name they claim.
  • Remember me is for your own handset It keeps the session open, which is convenient on a phone in your pocket and risky on a device you share. Log out manually when you finish on someone else's screen.
  • Type the address instead of tapping a link Open 11qqq.cam by entering it yourself rather than following a link from an SMS or a group chat. A copied link can land on a page built to look exactly like this one.
  • Keep the app current and your papers ready Install the 36 MB APK from the download page and update when a new version appears. Have an NID, passport or driving licence nearby too: a first withdrawal waits on a document review of about 12 hours.

Why does the login screen keep refusing you?

Most failed sign-ins are not a broken site. They are a number that changed, a code that arrived late, or a page a browser has been holding in memory since yesterday. Match the message on your screen to a row below and work through the fix in order.

Player typing a one-time code into a phone in front of a glowing arcade cabinet screen
What you see Likely cause What to do
Wrong number or password A stray space, a capitalised letter, or the number of a SIM you replaced Retype slowly, use the eye button to check the password, then reset it if the same message returns.
The code never arrives SMS delay, weak indoor signal, or an old number saved on the account Wait a minute and request once more. If nothing lands, ask live chat to confirm the registered number.
Too many attempts, try later Several failed logins in a row from the same device Stop tapping and wait a few minutes. If you are unsure of the password, reset it rather than guessing again.
The page spins or stays blank Mobile data dropping, or a browser cache holding an old copy Switch to Wi-Fi, clear the cache, try another browser, or sign in through the app instead.
Browser works, the app does not An older APK left on the phone Check for version 3.0.3 on Android 7.0 or newer, then reinstall the 36 MB file from the download page.
Signed in, but a deposit is missing Payment still clearing, or a mistyped reference number Deposits usually land in about 1 minute. Check the deposit steps first, then send the receipt to live chat.

Still stuck after all six rows? Live chat is open 24/7 and can look at the account directly. Have your phone number and the last deposit amount ready.

Resetting a forgotten password without calling anyone

The reset starts under the password field and works from any browser, phone or desktop. It is usually faster than waiting in a chat queue.

  1. 1

    Ask for a code

    Tap Forgot password, enter the mobile number held on the account and send the code. Use the number you registered with, not a newer SIM that was never linked.

  2. 2

    Set a new password

    Type the code where the form asks, then choose a password you have not used on another site. Write it somewhere private for a day or two until it sticks.

  3. 3

    Sign back in

    Return to the login screen, enter the new password and tick Remember me on your own phone. If no code has arrived after two tries, live chat can help at any hour.

Setting up a new account instead? Read the registration walkthrough first, since a second account will not carry an existing balance.

Answers to the 11qqq login questions we hear most

My password is right but the login still fails. Why?
Check three things before resetting anything: the number begins with 01 and holds no spaces, the keyboard has not capitalised the first letter of the password, and the account was not opened with a username instead. If all three look correct, request a password reset. Several failed attempts lock the form for a few minutes.
The verification code never arrives. What else can I try?
Give it a minute, then request a second code. Signal is often weak indoors, so move near a window or switch networks. If nothing lands at all, the number saved on the account may be an old SIM. Live chat can confirm which number is registered and help you update it.
Should I tick Remember me?
Only on a phone that stays in your hand. Ticking it keeps the session open, so your next visit skips the password and opens the lobby directly. On a family handset, a rented PC or a cyber café machine, leave the box clear and log out when you finish. Typing the password takes seconds.
Is the app login the same as the browser login?
Yes. Same phone number or username, same password, same balance and bonuses. The app is a free 36 MB Android file, version 3.0.3, and it needs Android 7.0 or newer. Some players keep the browser open for deposits and use the app for play. Both reach one account.
How quickly can I withdraw after signing in?
Requests are handled in about 3 minutes once approved, with a minimum of ৳1,300 and a daily ceiling of ৳170,000. The first request on any account waits for a document review of roughly 12 hours, so send your NID, passport or driving licence early. Later requests move faster.
What if I no longer use the number on the account?
Do not open a second account, because the balance and any bonus stay with the first one. Contact live chat, explain the change of number and follow the steps they give you. Expect to prove the account is yours with a document before the login details are updated.

Not signed in yet? Start here

If the 11qqq login screen still will not take your details, live chat is the shortest route in, so keep your account number nearby. New to the site? Open an account first, then come back to this page and sign in.

Create an account Download the app