Before you open an account
You need three things: a mobile number you can reach, a password, and your name written exactly as it appears on your national ID. Registration takes a few minutes and the balance sits in taka from the first screen you see.
- You must be 18 or older to hold an account.
- One account per person and per mobile number. Two accounts on the same ID will be merged or closed, so fix it before you deposit.
- The name on the account has to match the name on the wallet or bank account you pay from.
- Details you enter during sign-up are used for payouts, so a typo costs more time later than it saves now.
If you would rather see each field before you fill it in, the registration walkthrough shows the form in order. You can also log in on the web first and add the app afterwards.
The form will not accept my number
Most rejections come from a stray space or a missing digit. Type it as 01XXXXXXXXX, eleven digits, no +880 and no dashes. If it still fails, the number is probably attached to an existing account, and live chat can tell you which.
11qqq deposits: what lands, and how fast
The minimum deposit is ৳100 and the minimum withdrawal is ৳1,300. Mobile wallets confirm in about a minute, and a payout request is normally finished in 3 minutes. Bank transfer follows the same route, though the money also passes through your branch.
- MethodDepositPayoutMin in / out
- bKash Deposit1 min Payout3 min Min in / out৳100 / ৳1,300
- Nagad Deposit1 min Payout3 min Min in / out৳100 / ৳1,300
- Rocket Deposit1 min Payout3 min Min in / out৳100 / ৳1,300
- Upay Deposit1 min Payout3 min Min in / out৳100 / ৳1,300
- Bank Transfer Deposit1 min Payout3 min Min in / out৳100 / ৳1,300
Send from a wallet or bank account in your own name. Money from a friend's bKash account cannot be credited, because the sender name will not match the account holder. If a payment says sent and your balance has not moved after ten minutes, keep the transaction ID and open live chat.
The deposit guide shows each screen step by step, including what to do when a wallet app returns a timeout message.
Bonus terms in plain words
The first deposit bonus adds 105% to your deposit, up to a cap of ৳5,500. Deposit ৳1,000 and ৳1,050 lands in the bonus wallet. Deposit ৳6,000 and the bonus still stops at ৳5,500, because the cap is fixed.
| Term | What it means |
|---|---|
| First deposit | 105% added to your first payment, up to ৳5,500 |
| Minimum to qualify | ৳100, the same floor as a normal top-up |
| Wagering | 7x before bonus money turns into withdrawable cash |
| Validity | 7 days to finish the turnover |
| Reload bonus | 16% on later deposits |
| Daily cashback | 1.4% back on the day's staked amount |
| Referral | ৳100 once the friend you invited registers and plays |
What the 7x figure means
Bonus money has to be wagered 7 times before it becomes cash you can withdraw. The bonus wallet shows the turnover still outstanding, and it only moves while a qualifying bet settles. Cash in your main wallet is separate, so you can withdraw it whenever you like without touching the bonus.
Reload bonuses, cashback and referrals each carry their own short conditions. The bonus and VIP guide lists them in the same format as the table above, and also shows the turnover needed to reach each VIP tier.
How long does a withdrawal take?
A request under ৳170,000 is normally paid in about 3 minutes. That figure is the daily ceiling on a starter account, and the VIP tiers raise it. Anything below ৳1,300 has to wait until your balance reaches the minimum, so it is worth checking the number before you tap confirm.
The first payout is the slow one
Your first withdrawal can take up to an hour, because documents are checked once before money leaves. Send a clear photo of your national ID, passport or driving licence with all four corners visible. Review takes up to 12 hours, and after that first check later payouts return to the normal few minutes.
Payouts go back to the method you deposited with wherever that is possible. If you paid in with bKash and would rather receive a bank transfer, tell live chat before you submit the request rather than after.
App install and login problems
The app is free, 36 MB, and runs on Android 7.0 or newer. The current build is version 3.0.3, updated on 13 November 2026. Install the APK from our download page. If Android blocks the file, allow installs from your browser, finish the install, then turn that permission back off.
I cannot get past the login screen
Check the number first: eleven digits, no spaces, no country code. If the password is the problem, use the reset option on the login page and give the message a minute to arrive. A reset that never comes usually means the number on the account differs from the one you are typing.
Straight answers to the questions we hear most
Do I need a Bangladesh mobile number to register?
What is the smallest amount I can deposit?
How do I claim the 11qqq first deposit bonus?
Why is my withdrawal still pending?
Can I deposit from a friend's bKash account?
What happens if I forget my password?
Does the app run on older phones?
How much can I withdraw in a day?
Can I hold more than one account?
Where do I ask about a bet that settled oddly?
Where to get help
Live chat runs 24/7 and is the fastest route for anything tied to a specific payment or bet. Have your account number, the transaction ID and a screenshot ready; those three shorten almost every conversation.
For general reading, the payment guides cover money in and money out, the responsible gaming page explains deposit limits, time-outs and self-exclusion, and the terms page holds the rules that apply to every account. If a section of this page ever disagrees with those documents, the documents win.
Read this far and still want to start? The sign-up form is the only step left, and new players at 11qqq can claim the first deposit bonus straight after registering. Back to the home page if you would rather look around first.